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NDIS Practice Standards

Core module: governance and operational management

core-10.3 Risk management: system covers the eight required areas

Clause and reference core-10.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The risk management system covers each of: incident management; complaints management and resolution; financial management; governance and operational management; human resource management; information management; work health and safety; and emergency and disaster management.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Risk register or framework mapped to all eight areas
  • Policies for each area cross-referenced from the risk framework
  • Most recent review of each area's risks

What assessors commonly find

  • Emergency and disaster or information management risks missing from the register
  • Financial management risks not assessed in a small provider

What evidence do I need?

For core-10.3 Risk management: system covers the eight required areas, the evidence to bring is: Risk register or framework mapped to all eight areas. It sits under Core module: governance and operational management and our reference for it is core-10.3. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me risk register or framework mapped to all eight areas, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.