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NDIS Practice Standards

Core module: governance and operational management

core-15.1 Human resources: skills, responsibilities and limits of each position documented

Clause and reference core-15.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The skills and knowledge each position requires are identified and documented, together with the responsibilities, scope and limits of the position.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Position descriptions for every role, including scope and limitations
  • Role-to-skills matrix for support types delivered
  • Signed acknowledgement of position description by each worker

What assessors commonly find

  • Generic position description used for roles delivering high intensity supports
  • Scope limits not stated, so workers perform tasks outside their competence

What evidence do I need?

For core-15.1 Human resources: skills, responsibilities and limits of each position documented, the evidence to bring is: Position descriptions for every role, including scope and limitations. It sits under Core module: governance and operational management and our reference for it is core-15.1. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me position descriptions for every role, including scope and limitations, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.