NDIS Practice Standards
Core module: governance and operational management
core-15.10 Human resources: worker contact and secondary employment details kept current
Clause and reference core-15.10, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
For each worker the provider records, and keeps up to date, their contact details and details of any secondary employment.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Worker personnel records with current contact details
- Secondary employment declaration forms and update dates
- Periodic reminders or audits of worker details
What assessors commonly find
- Secondary employment never asked about
- Contact details out of date for casual workers
What evidence do I need?
For core-15.10 Human resources: worker contact and secondary employment details kept current, the evidence to bring is: Worker personnel records with current contact details. It sits under Core module: governance and operational management and our reference for it is core-15.10. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me worker personnel records with current contact details, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading