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NDIS Practice Standards

Core module: governance and operational management

core-15.3 Human resources: orientation and induction including the NDIS worker orientation module

Clause and reference core-15.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Workers complete an orientation and induction process, including the mandatory NDIS worker orientation program.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Induction checklist signed by worker and supervisor
  • Certificates of completion of the NDIS worker orientation module
  • Induction training records for agency or casual staff

What assessors commonly find

  • Orientation module certificates missing for some workers
  • Agency staff deployed without site induction

What evidence do I need?

For core-15.3 Human resources: orientation and induction including the NDIS worker orientation, the evidence to bring is: Induction checklist signed by worker and supervisor. It sits under Core module: governance and operational management and our reference for it is core-15.3. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me induction checklist signed by worker and supervisor, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.