Care Standards Checkerthe evidence desk for care standards

NDIS Practice Standards

Core module: governance and operational management

core-15.4 Human resources: training system identifying mandatory training and NDIS obligations

Clause and reference core-15.4, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

A system identifies, plans, delivers, records and evaluates training so workers meet each participant's needs; it names mandatory training and includes training on worker obligations under the NDIS Practice Standards and other NDIS rules.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Training needs analysis and annual training plan
  • Training register showing mandatory courses, completions and expiry
  • Training evaluation records
  • Records of training on the NDIS Code of Conduct and Practice Standards obligations

What assessors commonly find

  • Training register out of date or missing casual workers
  • No evaluation of whether training worked

What evidence do I need?

For core-15.4 Human resources: training system identifying mandatory training and NDIS obligations, the evidence to bring is: Training needs analysis and annual training plan. It sits under Core module: governance and operational management and our reference for it is core-15.4. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me training needs analysis and annual training plan, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.