NDIS Practice Standards
Core module: governance and operational management
core-15.6 Human resources: worker performance managed and developed
Clause and reference core-15.6, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Each worker's performance is managed, developed and documented, including by giving feedback and development opportunities.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Performance review or appraisal records
- Professional development plans
- Records of performance concerns and how they were managed
What assessors commonly find
- Appraisals overdue for most staff
- Performance issues handled verbally with no record
What evidence do I need?
For core-15.6 Human resources: worker performance managed and developed, the evidence to bring is: Performance review or appraisal records; Professional development plans. It sits under Core module: governance and operational management and our reference for it is core-15.6. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me performance review or appraisal records, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading