NDIS Practice Standards
Core module: governance and operational management
core-16a.2 Emergency and disaster: planning covers preparation, changes, adaptation and communication
Clause and reference core-16a.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The emergency measures plan for each of: preparing for and responding to the emergency or disaster; changing participant supports; adapting and responding quickly to changes in supports and other interruptions; and communicating changes to workers, participants and their support networks.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Emergency and disaster management plan with sections on preparation, response, support changes and communication
- Communication templates and contact trees for workers, participants and support networks
- Records showing support changes were communicated during an event
What assessors commonly find
- Plan covers fire evacuation only and not wider disasters
- No method to tell support networks about changes
What evidence do I need?
For core-16a.2 Emergency and disaster: planning covers preparation, changes, adaptation and communication, the evidence to bring is: Emergency and disaster management plan with sections on preparation, response, support changes and communication; Communication templates and contact trees for workers, participants and support networks. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me emergency and disaster management plan with sections on preparation, response, support changes and communication, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading