NDIS Practice Standards
Core module: provision of supports
core-18.2 Access to supports: reasonable adjustments to the support environment
Clause and reference core-18.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider makes reasonable adjustments to the environment where supports are delivered and monitors them, so the setting stays fit for purpose and supports each participant's health, privacy, dignity, quality of life and independence.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Environment or home safety assessments recording adjustments made
- Requests for adjustments and the provider's response in participant files
- Monitoring checks or site inspection records for group settings
- Equipment and modification register for shared venues
What assessors commonly find
- Adjustments agreed at intake never re-checked
- No record of why a requested adjustment was refused
What evidence do I need?
For core-18.2 Access to supports: reasonable adjustments to the support environment, the evidence to bring is: Environment or home safety assessments recording adjustments made. It sits under Core module: provision of supports and our reference for it is core-18.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me environment or home safety assessments recording adjustments made, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading