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NDIS Practice Standards

Core module: provision of supports

core-19.1 Support planning: assessment and plan developed with the participant

Clause and reference core-19.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

With the participant's consent, the provider works with the participant and their support network to assess needs and develop a support plan, drawing on appropriate information sources so that needs, support requirements, preferences, strengths and goals are all captured.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Completed intake assessment and support plan in a sample of participant files
  • Signed consent for assessment and for involving the support network
  • Reports from other practitioners or the NDIS plan used to inform the assessment
  • Support planning procedure

What assessors commonly find

  • Support plan templated and identical across participants
  • Goals and strengths sections left blank

What evidence do I need?

For core-19.1 Support planning: assessment and plan developed with the participant, the evidence to bring is: Completed intake assessment and support plan in a sample of participant files. It sits under Core module: provision of supports and our reference for it is core-19.1. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me completed intake assessment and support plan in a sample of participant files, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.