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NDIS Practice Standards

Core module: provision of supports

core-19.9 Support planning: emergency and disaster responses in the plan

Clause and reference core-19.9, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Each support plan anticipates individual, provider and community emergencies and disasters, includes responses that protect the participant's safety, health and wellbeing, and is understood by every worker supporting that participant.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Individual emergency and disaster plans or plan sections for each participant
  • Person-centred emergency preparedness tool or equivalent completed with the participant
  • Worker sign-off or briefing records for the emergency section of the plan
  • Drill or scenario records involving participants

What assessors commonly find

  • Emergency section generic and not specific to the participant's needs
  • Workers unaware of the participant's evacuation or power-failure arrangements

What evidence do I need?

For core-19.9 Support planning: emergency and disaster responses in the plan, the evidence to bring is: Individual emergency and disaster plans or plan sections for each participant. It sits under Core module: provision of supports and our reference for it is core-19.9. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me individual emergency and disaster plans or plan sections for each participant, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.