NDIS Practice Standards
Core module: provision of supports
core-21.2 Responsive supports: links with health, allied health and other providers
Clause and reference core-21.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
With the participant's consent or direction and as set out in the service agreement, the provider builds and maintains links with other providers, including health care and allied health providers, to share information, manage risks and meet the participant's needs.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Consent to share information with named providers
- Case conference or care team meeting minutes
- Correspondence with GPs, allied health and other providers in the participant file
What assessors commonly find
- No contact with the participant's health practitioners despite complex needs
- Information shared without the participant's consent
What evidence do I need?
For core-21.2 Responsive supports: links with health, allied health and other providers, the evidence to bring is: Consent to share information with named providers; Case conference or care team meeting minutes. It sits under Core module: provision of supports and our reference for it is core-21.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me consent to share information with named providers, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading