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NDIS Practice Standards

Core module: provision of supports

core-22.1 Transitions: planned and documented transitions to or from the provider

Clause and reference core-22.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

When possible, the provider plans each transition to or from its services with the participant, and documents, communicates and effectively manages it.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Transition plans in participant files for entries and exits
  • Handover documents sent to the receiving provider with consent
  • Exit summaries or closure letters

What assessors commonly find

  • Participants exited with no transition plan
  • No handover to the incoming provider

What evidence do I need?

For core-22.1 Transitions: planned and documented transitions to or from the provider, the evidence to bring is: Transition plans in participant files for entries and exits. It sits under Core module: provision of supports and our reference for it is core-22.1. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me transition plans in participant files for entries and exits, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.