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NDIS Practice Standards

Core module: support provision environment

core-24.3 Safe environment: working with other providers on risks and needs

Clause and reference core-24.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Where relevant, the provider works with other providers, including health care and allied health providers and providers of other services, to identify and manage risks to participants and to interpret their needs and preferences correctly.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Shared risk management plans or joint care plans
  • Minutes from care team meetings that discuss participant risks
  • Referral and feedback correspondence with health and allied health providers

What assessors commonly find

  • Risks known to another provider not communicated or acted on
  • Conflicting advice from different providers not reconciled

What evidence do I need?

For core-24.3 Safe environment: working with other providers on risks and needs, the evidence to bring is: Shared risk management plans or joint care plans. It sits under Core module: support provision environment and our reference for it is core-24.3. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me shared risk management plans or joint care plans, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.