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NDIS Practice Standards

Core module: support provision environment

core-24.8 Safe environment: routine cleaning of non-home settings

Clause and reference core-24.8, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Settings where supports are delivered, other than participants' homes, are routinely cleaned, with particular attention to frequently touched surfaces.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Cleaning schedules and completed checklists for centres and vehicles
  • Cleaning contractor agreements or task lists
  • Spot-check records of high-touch surface cleaning

What assessors commonly find

  • Cleaning logs incomplete
  • Vehicles used for transport not included in cleaning schedules

What evidence do I need?

For core-24.8 Safe environment: routine cleaning of non-home settings, the evidence to bring is: Cleaning schedules and completed checklists for centres and vehicles; Cleaning contractor agreements or task lists. It sits under Core module: support provision environment and our reference for it is core-24.8. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me cleaning schedules and completed checklists for centres and vehicles, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.