NDIS Practice Standards
Core module: support provision environment
core-25.1 Money and property: managed, protected, accounted for and used with consent
Clause and reference core-25.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Where the provider has access to a participant's money or property, it develops, applies, reviews and communicates processes that manage, protect and account for it, and uses it only with the participant's consent and for purposes the participant intends.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Participant money handling policy and procedure
- Transaction ledgers with receipts and reconciliations
- Signed consent for each type of money or property handling
- Records of audits of participant funds
What assessors commonly find
- Missing receipts or unreconciled balances
- Shared household purchases charged without consent
What evidence do I need?
For core-25.1 Money and property: managed, protected, accounted for and used, the evidence to bring is: Participant money handling policy and procedure; Transaction ledgers with receipts and reconciliations. It sits under Core module: support provision environment and our reference for it is core-25.1. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me participant money handling policy and procedure, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading