NDIS Practice Standards
Core module: rights and responsibilities
core-5.1 Privacy and dignity: consistent processes protecting privacy and dignity
Clause and reference core-5.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider has consistent processes and day-to-day practices that respect and protect each participant's personal privacy and dignity, for example during personal care, in shared homes and when handling personal matters.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Privacy and dignity policy and procedure covering personal care and shared living
- Personal care plans specifying dignity measures (closed doors, preferred worker gender, knock before entry)
- Observation or supervision records checking privacy practice
- Complaints register entries on privacy and their resolution
What assessors commonly find
- Personal care carried out with doors open or other residents present
- Participants discussed by name in shared spaces
What evidence do I need?
For core-5.1 Privacy and dignity: consistent processes protecting privacy and dignity, the evidence to bring is: Privacy and dignity policy and procedure covering personal care and shared living. It sits under Core module: rights and responsibilities and our reference for it is core-5.1. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me privacy and dignity policy and procedure covering personal care and shared living, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading