Care Standards Checkerthe evidence desk for care standards

NDIS Practice Standards

Core module: rights and responsibilities

core-6.4 Independence and informed choice: time to consider options at every stage

Clause and reference core-6.4, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Each participant has enough time to consider and review their options and to get advice if they want it, at every stage of support: assessment, planning, delivery, review and exit.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Records of the date options were offered and the date the participant decided
  • Service agreement and plan sign-off timelines showing no rushed agreement
  • Notes of referrals to independent advice where the participant asked

What assessors commonly find

  • Agreements signed on the day they were first presented
  • Exit or change decisions made without time for the participant to seek advice

What evidence do I need?

For core-6.4 Independence and informed choice: time to consider options at every, the evidence to bring is: Records of the date options were offered and the date the participant decided. It sits under Core module: rights and responsibilities and our reference for it is core-6.4. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me records of the date options were offered and the date the participant decided, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.