NDIS Practice Standards
Core module: rights and responsibilities
core-7.2 Freedom from abuse: advocate information and access after an allegation
Clause and reference core-7.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Each participant is told about using an advocate, including an independent advocate, and where an allegation of violence, abuse, neglect, exploitation or discrimination is made, the provider helps the participant reach one.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Records of advocacy information given to participants at entry
- Incident files showing an advocate offered or contacted after an allegation
- Procedure step requiring advocacy referral when an allegation is made
What assessors commonly find
- No advocacy offered to the participant after an allegation involving staff
- Advocacy referral left to the family
What evidence do I need?
For core-7.2 Freedom from abuse: advocate information and access after an allegation, the evidence to bring is: Records of advocacy information given to participants at entry. It sits under Core module: rights and responsibilities and our reference for it is core-7.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me records of advocacy information given to participants at entry, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading