NDIS Practice Standards
Core module: rights and responsibilities
core-7.3 Freedom from abuse: allegations acted on, recorded and prevented from recurring
Clause and reference core-7.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Allegations and incidents of violence, abuse, neglect, exploitation or discrimination are acted on; each affected participant is supported and assisted; details and the outcomes of any reviews or investigations are recorded; and action is taken to stop similar incidents happening again. Incident and reportable incident duties under ss 73Y and 73Z of the NDIS Act and the incident management rules also apply.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Incident register entries for allegations with dates, actions and outcomes
- Investigation reports and the support provided to the participant
- Reportable incident notifications to the NDIS Commission with timestamps
- Corrective action plans and evidence they were completed
What assessors commonly find
- Allegations handled informally with no record
- No follow-up action to prevent recurrence after an investigation closed
What evidence do I need?
For core-7.3 Freedom from abuse: allegations acted on, recorded and prevented, the evidence to bring is: Incident register entries for allegations with dates, actions and outcomes. It sits under Core module: rights and responsibilities and our reference for it is core-7.3. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me incident register entries for allegations with dates, actions and outcomes, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading