Care Standards Checkerthe evidence desk for care standards

NDIS Practice Standards

Core module: governance and operational management

core-9.1 Governance: people with disability contribute to governance and policy

Clause and reference core-9.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The governing body gives people with disability opportunities to contribute to the organisation's governance and to have input into policies and processes about the provision of supports and the protection of participant rights.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Board or committee membership showing people with disability, or an advisory group terms of reference
  • Minutes or consultation records showing participant input on policy changes
  • Policy review log recording who was consulted

What assessors commonly find

  • Consultation limited to satisfaction surveys with no link to policy
  • Advisory group set up but not met in the last year

What evidence do I need?

For core-9.1 Governance: people with disability contribute to governance and policy, the evidence to bring is: Board or committee membership showing people with disability, or an advisory group terms of reference; Minutes or consultation records showing participant input on policy changes. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me board or committee membership showing people with disability, or an advisory group terms of reference, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.