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NDIS Practice Standards

Core module: governance and operational management

core-9.2 Governance: defined structure for legal, financial and safeguarding oversight

Clause and reference core-9.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The governing body puts in place a defined structure to meet its financial, legislative, regulatory and contractual responsibilities and to monitor and respond to quality and safeguarding matters in the delivery of supports.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Organisational chart and governance charter or constitution
  • Compliance or legislative register reviewed by the governing body
  • Board or owner meeting minutes reviewing quality, incidents and complaints
  • Delegations register

What assessors commonly find

  • Sole trader or small board with no documented way of tracking legal obligations
  • Quality and safeguarding data never reported to the governing body

What evidence do I need?

For core-9.2 Governance: defined structure for legal, financial and safeguarding oversight, the evidence to bring is: Organisational chart and governance charter or constitution. It sits under Core module: governance and operational management and our reference for it is core-9.2. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me organisational chart and governance charter or constitution, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.