NDIS Practice Standards
Core module: governance and operational management
core-9.8 Governance: conflicts of interest managed and documented
Clause and reference core-9.8, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Perceived and actual conflicts of interest are proactively identified, managed and documented, including through organisational policies that are developed and kept up to date.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Conflict of interest policy
- Conflict of interest register with declarations and management actions
- Board minutes with declarations recorded at each meeting
What assessors commonly find
- Register exists but has no entries despite related-party arrangements
- Conflicts declared but no record of how they were managed
What evidence do I need?
For core-9.8 Governance: conflicts of interest managed and documented, the evidence to bring is: Conflict of interest policy; Conflict of interest register with declarations and management actions. It sits under Core module: governance and operational management and our reference for it is core-9.8. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me conflict of interest policy, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading