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NDIS Practice Standards

Module 2: Specialist behaviour support

m2-6.4 Supporting implementation (specialist): person-focused training and coaching

Clause and reference m2-6.4, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The provider delivers or arranges person-focused training, coaching and mentoring for each implementing provider and, with consent, the support network, covering the strategies needed to implement the participant's plan, including positive behaviour support strategies.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Participant-specific training session records with attendee lists
  • Training materials tailored to the participant's plan
  • Coaching or mentoring visit notes

What assessors commonly find

  • Generic behaviour training only, not linked to the participant's plan
  • New staff at the implementing provider never trained

What evidence do I need?

For m2-6.4 Supporting implementation (specialist): person-focused training and coaching, the evidence to bring is: Participant-specific training session records with attendee lists; Training materials tailored to the participant's plan. It sits under Module 2: Specialist behaviour support and our reference for it is m2-6.4. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me participant-specific training session records with attendee lists, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.