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NDIS Practice Standards

Module 2A: Implementing behaviour support plans

m2a-3.2 Behaviour support in the NDIS (implementer): evidence-informed approaches

Clause and reference m2a-3.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The implementing provider demonstrates appropriate knowledge and understanding of evidence-informed approaches to behaviour support.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Positive behaviour support training records for frontline workers
  • Practice guidance or toolkits in use
  • Observations or supervision notes showing evidence-informed practice in delivery

What assessors commonly find

  • Workers rely on punitive or consequence-based responses
  • No training in positive behaviour support for frontline staff

What evidence do I need?

For m2a-3.2 Behaviour support in the NDIS (implementer): evidence-informed approaches, the evidence to bring is: Positive behaviour support training records for frontline workers; Practice guidance or toolkits in use. It sits under Module 2A: Implementing behaviour support plans and our reference for it is m2a-3.2. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me positive behaviour support training records for frontline workers, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.