NDIS Practice Standards
Module 3: Early childhood supports
m3-4.2 The family: family expertise about their child recognised and respected
Clause and reference m3-4.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider recognises and respects what the family knows about their child and draws on that expertise when assessing the child, planning goals and delivering supports, treating the family as partners rather than recipients.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Intake and assessment records capturing the family's knowledge of the child
- Plan reviews showing family observations used to adjust strategies
- Family satisfaction survey results on being listened to
What assessors commonly find
- Family observations not recorded or not reflected in plans
- Professional assessment treated as the only valid source
What evidence do I need?
For m3-4.2 The family: family expertise about their child recognised and respected, the evidence to bring is: Intake and assessment records capturing the family's knowledge of the child. It sits under Module 3: Early childhood supports and our reference for it is m3-4.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me intake and assessment records capturing the family's knowledge of the child, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading