NDIS Practice Standards
Module 3: Early childhood supports
m3-6.1 Collaboration: suitable key worker identified when the family wishes
Clause and reference m3-6.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
If the family wants a key worker, the provider works with the family and other providers to find a suitable key worker to coordinate information, services and supports for the child.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Record of the family's decision on whether to have a key worker
- Key worker allocation records naming the agreed key worker
- Notes of discussions with other providers on key worker choice
What assessors commonly find
- Key worker allocated without asking the family
- Families not told the key worker option exists
What evidence do I need?
For m3-6.1 Collaboration: suitable key worker identified when the family wishes, the evidence to bring is: Record of the family's decision on whether to have a key worker. It sits under Module 3: Early childhood supports and our reference for it is m3-6.1. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me record of the family's decision on whether to have a key worker, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading