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NDIS Practice Standards

Module 3: Early childhood supports

m3-7.3 Capacity building: coaching and teamwork build child, family and provider capacity

Clause and reference m3-7.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

The provider builds the capacity of the child, the family and the collaborating providers through coaching, capacity building supports and collaborative teamwork, rather than relying on the practitioner delivering hands-on therapy alone.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Coaching session records with observed practice and feedback
  • Joint sessions or secondary consultation records with other providers
  • Practice framework describing the coaching approach used

What assessors commonly find

  • Coaching claimed but notes describe only hands-on therapy
  • Collaborating providers never offered capacity building

What evidence do I need?

For m3-7.3 Capacity building: coaching and teamwork build child, family and provider, the evidence to bring is: Coaching session records with observed practice and feedback. It sits under Module 3: Early childhood supports and our reference for it is m3-7.3. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me coaching session records with observed practice and feedback, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.