NDIS Practice Standards
Module 4: Specialised support coordination
m4-3.2 Specialised support coordination: participant involved in crisis prevention planning
Clause and reference m4-3.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Each participant is involved in evaluating their situation and identifying the supports needed to prevent or respond to a crisis, incident or breakdown of support arrangements, and to promote the safety of the participant and others.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Crisis and contingency plans developed with the participant
- Records of the participant's input to the plans
- Review records after a crisis or breakdown of supports
What assessors commonly find
- Crisis plans written without the participant
- No plan for breakdown of accommodation or support arrangements
What evidence do I need?
For m4-3.2 Specialised support coordination: participant involved in crisis prevention planning, the evidence to bring is: Crisis and contingency plans developed with the participant. It sits under Module 4: Specialised support coordination and our reference for it is m4-3.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me crisis and contingency plans developed with the participant, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading