NDIS Practice Standards
Module 4: Specialised support coordination
m4-3.3 Specialised support coordination: consultation in planning and plan review
Clause and reference m4-3.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider consults the participant and, with consent, their support network and relevant mainstream services when planning and coordinating supports to implement the participant's plan and any plan review.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Case notes of consultations with the participant, support network and mainstream services
- Signed consent covering contact with named parties
- Plan review preparation documents
What assessors commonly find
- Mainstream services such as health or justice not consulted
- Support network contacted without consent
What evidence do I need?
For m4-3.3 Specialised support coordination: consultation in planning and plan review, the evidence to bring is: Case notes of consultations with the participant, support network and mainstream services. It sits under Module 4: Specialised support coordination and our reference for it is m4-3.3. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me case notes of consultations with the participant, support network and mainstream services, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading