NDIS Practice Standards
Module 4: Specialised support coordination
m4-4.1 Managing NDIS supports: funding used as the participant directs
Clause and reference m4-4.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Supports and services are arranged using the participant's NDIS funding as the participant directs and for the purposes the participant intends, so the participant keeps choice and control over how the plan is spent.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Records of the participant's instructions on supports to arrange
- Service agreements and bookings matching those instructions
- Budget tracking against plan categories
What assessors commonly find
- Supports arranged that the participant did not ask for
- No record of the participant's direction
What evidence do I need?
For m4-4.1 Managing NDIS supports: funding used as the participant directs, the evidence to bring is: Records of the participant's instructions on supports to arrange. It sits under Module 4: Specialised support coordination and our reference for it is m4-4.1. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me records of the participant's instructions on supports to arrange, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading