NDIS Practice Standards
Module 4: Specialised support coordination
m4-4.3 Managing NDIS supports: participant capacity to self-direct and plan built
Clause and reference m4-4.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
As appropriate, the provider helps each participant build capacity to coordinate, self-direct and manage their supports and to understand how to take part in Agency planning, such as setting up agreements with providers and using budget flexibility.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Capacity building goals for self-management in the participant's file
- Records of coaching on service agreements and budget flexibility
- Planning meeting preparation notes completed with the participant
What assessors commonly find
- Coordinator does everything with no capacity building
- Participant not prepared for Agency planning meetings
What evidence do I need?
For m4-4.3 Managing NDIS supports: participant capacity to self-direct and plan built, the evidence to bring is: Capacity building goals for self-management in the participant's file. It sits under Module 4: Specialised support coordination and our reference for it is m4-4.3. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me capacity building goals for self-management in the participant's file, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading