NDIS Practice Standards
Module 4: Specialised support coordination
m4-4.4 Managing NDIS supports: funded supports effective, efficient and complemented
Clause and reference m4-4.4, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Supports funded under the participant's plan are used effectively and efficiently and are combined with community and mainstream services to achieve the plan's objectives, and the provider can show how value for money was considered.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Plan utilisation reports reviewed with the participant
- Records of links to community and mainstream services
- Notes on value for money considered when choosing supports
What assessors commonly find
- Funds exhausted early or largely unspent with no action
- Mainstream services not used where they would meet the need
What evidence do I need?
For m4-4.4 Managing NDIS supports: funded supports effective, efficient and complemented, the evidence to bring is: Plan utilisation reports reviewed with the participant; Records of links to community and mainstream services. It sits under Module 4: Specialised support coordination and our reference for it is m4-4.4. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me plan utilisation reports reviewed with the participant, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading