NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-3.2 SDA rights and responsibilities: agreements and communication in accessible form
Clause and reference m5-3.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Every agreement or contract with a participant, and every communication about the SDA, including rights and responsibilities for the dwelling, responds to the participant's needs and uses the language, mode of communication and terms the participant is most likely to understand.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Easy Read or translated versions of the SDA agreement and tenant information
- Participant file note recording the communication method used and any interpreter or support person
- Tenant handbook explaining rights and responsibilities for the dwelling
What assessors commonly find
- Standard-form agreement given to every tenant regardless of communication needs
- No record of how the participant was helped to understand the agreement
What evidence do I need?
For m5-3.2 SDA rights and responsibilities: agreements and communication in accessible form, the evidence to bring is: Easy Read or translated versions of the SDA agreement and tenant information. It sits under Module 5: Specialist disability accommodation and our reference for it is m5-3.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me easy Read or translated versions of the SDA agreement and tenant information, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading