NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-4.3 SDA conflict of interest: SDA separated from other supports, separate agreements
Clause and reference m5-4.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The participant is helped to understand that SDA is distinct from other NDIS supports delivered in the dwelling. Where the SDA provider also delivers other NDIS supports to the same participant, each is covered by its own service agreement.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Separate signed SDA and support service agreements for each participant receiving both from the provider
- Participant information explaining the difference between the dwelling and the supports delivered in it
- File note recording the discussion with the participant about the separation
What assessors commonly find
- A single combined agreement covers accommodation and supports
- Participant believes changing support provider means losing the home
What evidence do I need?
For m5-4.3 SDA conflict of interest: SDA separated from other supports, separate, the evidence to bring is: Separate signed SDA and support service agreements for each participant receiving both from the provider; Participant information explaining the difference between the dwelling and the supports delivered in it. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me separate signed SDA and support service agreements for each participant receiving both from the provider, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading