NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-5.1 SDA service agreements: written agreement meeting SDA Conditions Rules and tenancy law
Clause and reference m5-5.1, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider works with each participant to develop a written service agreement that meets the NDIS (Specialist Disability Accommodation Conditions) Rules 2018 and any state or territory residential tenancy legislation that applies.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Signed SDA service agreement for each tenant
- Compliance checklist mapping the agreement template to the SDA Conditions Rules and the applicable tenancy act
- Residential tenancy agreement where state or territory law applies
What assessors commonly find
- Template not updated after a change to state tenancy law
- Agreement prepared without the participant's involvement
What evidence do I need?
For m5-5.1 SDA service agreements: written agreement meeting SDA Conditions Rules, the evidence to bring is: Signed SDA service agreement for each tenant. It sits under Module 5: Specialist disability accommodation and our reference for it is m5-5.1. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me signed SDA service agreement for each tenant, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading