NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-5.3 SDA service agreements: expectations, provider and participant responsibilities
Clause and reference m5-5.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The agreement sets expectations, explains what the SDA provider is responsible for in relation to the dwelling, and states the participant's rights and responsibilities in accessing the dwelling.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Agreement clauses allocating dwelling responsibilities (maintenance, damage, access, utilities)
- Tenant rights and responsibilities statement attached to the agreement
- Sampled participant files showing the signed agreement with those clauses
What assessors commonly find
- Agreement lists tenant obligations but not the provider's
- Access by provider staff to the dwelling not addressed
What evidence do I need?
For m5-5.3 SDA service agreements: expectations, provider and participant responsibilities, the evidence to bring is: Agreement clauses allocating dwelling responsibilities (maintenance, damage, access, utilities). It sits under Module 5: Specialist disability accommodation and our reference for it is m5-5.3. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me agreement clauses allocating dwelling responsibilities (maintenance, damage, access, utilities), and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading