NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-5.6 SDA service agreements: signed copy given, or reason recorded
Clause and reference m5-5.6, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Each participant receives a copy of the agreement signed by both the participant and the provider. If that is not practicable, the provider records why the participant did not receive a copy.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Signed copies of agreements held on each participant file
- Record of the date the copy was given to the participant
- File notes explaining any case where a copy could not be given
What assessors commonly find
- Agreements unsigned by the provider
- No record that the participant was given a copy
What evidence do I need?
For m5-5.6 SDA service agreements: signed copy given, or reason recorded, the evidence to bring is: Signed copies of agreements held on each participant file. It sits under Module 5: Specialist disability accommodation and our reference for it is m5-5.6. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me signed copies of agreements held on each participant file, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading