NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-7.2 SDA tenancy management: vacancy policy that weighs tenants' views
Clause and reference m5-7.2, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Where relevant, the provider has policies on how it declares, advertises and fills vacancies in shared living, including how each participant's views, preferences and needs are recorded and taken into account, and makes the policies available in accessible form.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Vacancy declaration, advertising and allocation policy
- Vacancy records showing existing tenants' views gathered and considered before a new tenant was placed
- Accessible version of the vacancy policy given to tenants
What assessors commonly find
- New tenant placed with no record of consultation with co-tenants
- Vacancies filled only from the provider's own SIL clients
What evidence do I need?
For m5-7.2 SDA tenancy management: vacancy policy that weighs tenants' views, the evidence to bring is: Vacancy declaration, advertising and allocation policy. It sits under Module 5: Specialist disability accommodation and our reference for it is m5-7.2. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me vacancy declaration, advertising and allocation policy, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading