NDIS Practice Standards
Module 5: Specialist disability accommodation
m5-7.7 SDA tenancy management: incident system meeting the Incident Management Rules
Clause and reference m5-7.7, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
The provider maintains an incident management system in line with the NDIS (Incident Management and Reportable Incidents) Rules 2018 for its SDA dwellings.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Incident management procedure applying to SDA dwellings and tenancy staff
- Incident register entries relating to dwellings, including reportable incident notifications
- Training records for tenancy staff on recognising and reporting incidents
What assessors commonly find
- Tenancy staff not covered by the provider's incident system
- Dwelling-related incidents such as injuries from defects not recorded
What evidence do I need?
For m5-7.7 SDA tenancy management: incident system meeting the Incident Management Rules, the evidence to bring is: Incident management procedure applying to SDA dwellings and tenancy staff. It sits under Module 5: Specialist disability accommodation and our reference for it is m5-7.7. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me incident management procedure applying to SDA dwellings and tenancy staff, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading