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NDIS Practice Standards

Module 5A: Assistance with supported independent living

m5a-4.4 SIL safeguarding: formal and informal safeguards, relationships and consistent staff

Clause and reference m5a-4.4, our reference for this requirement in the NDIS Practice Standards and Quality Indicators

The requirement

Each participant is supported to strengthen formal and informal safeguards through supports designed to keep contact with family, friends and community and through stable, consistent relationships with the workers supporting them at home.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.

The evidence to bring

  • Support plans recording family, friends and community connections to be maintained
  • Rosters showing continuity of core workers for each participant
  • Records of community participation and contact with support networks

What assessors commonly find

  • Heavy reliance on agency staff unfamiliar to the participant
  • Family contact reduced without the participant's choice

What evidence do I need?

For m5a-4.4 SIL safeguarding: formal and informal safeguards, relationships and consistent staff, the evidence to bring is: Support plans recording family, friends and community connections to be maintained. It sits under Module 5A: Assistance with supported independent living and our reference for it is m5a-4.4. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me support plans recording family, friends and community connections to be maintained, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.