NDIS Practice Standards
Module 5A: Assistance with supported independent living
m5a-6.3 SIL tenancy and support agreements: conflict of interest policy for dual providers
Clause and reference m5a-6.3, our reference for this requirement in the NDIS Practice Standards and Quality Indicators
The requirement
Policies and procedures explain how a provider delivering both SIL and tenancy to the same participant identifies and manages perceived or actual conflicts of interest, and the policies are given to participants in accessible form.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Practice Standards on the compliance desk.
The evidence to bring
- Conflict of interest policy specific to combined SIL and tenancy provision
- Conflict register entries for dual-role arrangements and the controls used
- Record of the accessible policy given to each affected participant
What assessors commonly find
- Generic conflict policy that does not address housing and support control
- Same manager decides support changes and tenancy matters
What evidence do I need?
For m5a-6.3 SIL tenancy and support agreements: conflict of interest policy, the evidence to bring is: Conflict of interest policy specific to combined SIL and tenancy provision. It sits under Module 5A: Assistance with supported independent living and our reference for it is m5a-6.3. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me conflict of interest policy specific to combined SIL and tenancy provision, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading