NDIS Provider Registration Rules
Conditions of registration (Rules Part 4, Act ss 73F to 73J)
s13 Notify changes to contact details and to scale
Clause and reference Rules s 13 of the NDIS (Provider Registration and Practice Standards) Rules 2018 · our reference s13
The requirement
The provider tells the Commissioner, using the form the Commissioner approves and as quickly as it can after it learns a change will happen or it happens (whichever is earlier), about any shift to the details it uses to be contacted and any shift of scale in the supports it is registered to give: the geographic areas served, the places it operates from, a large rise or fall in the number of people served, or a large rise or fall in workers.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Provider Registration Rules on the compliance desk.
The evidence to bring
- Notification records lodged in the NDIS Commission portal with dates
- Internal trigger list linking new sites, service areas and headcount changes to a notification step
What assessors commonly find
- New sites opened without notice
- Rapid growth in participants or workers not notified
What evidence do I need?
For s13 Notify changes to contact details and to scale, the evidence to bring is: Notification records lodged in the NDIS Commission portal with dates. It sits under Conditions of registration (Rules Part 4, Act ss 73F to 73J) and the instrument's own clause is Rules s 13. Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me notification records lodged in the NDIS Commission portal with dates, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
If this change has to be notified
A change to your contact details or your scale, a significant event or a change of ownership starts a clock. Describe the change once and the notifiable change checker works out who to notify and by when, and shows the rules it rests on.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading