Care Standards Checkerthe evidence desk for care standards

NDIS Provider Registration Rules

When registration is mandatory (Rules Part 2, Act s 73B)

s73B-7 and Rules s 7 Do not provide, or hold out as able to provide, a support that requires registration unless registered

Clause and reference s 73B and Rules s 7 of the NDIS (Provider Registration and Practice Standards) Rules 2018 · our reference s73B-7

The requirement

A person must not deliver a support under a participant's plan where the NDIS rules require registration for it and the person is not registered (s 73B(2)), nor hold themselves out as able to deliver such a support (s 73B(3)). Rules s 7 requires registration for: specialist disability accommodation (s 7(1)); any class of supports where a regulated restrictive practice is needed now or on an interim or ongoing basis, or is likely to be (s 7(2)); specialist behaviour support that involves a behaviour support assessment or the writing of a behaviour support plan (s 7(3)); assistance with supported independent living (s 7(4) and (5)); and NDIS digital platform services (s 7(6)). Separately, supports to a participant whose funding is managed by the Agency may be given only by a registered provider (Act ss 32D(7) and 33(6)). Breaking this is a fault-based offence (up to 2 years in prison or 120 penalty units), a strict liability offence, and a civil penalty (up to 10,000 penalty units for a serious breach by an NDIS provider).

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: NDIS Provider Registration Rules on the compliance desk.

The evidence to bring

  • Certificate of registration listing every class of support delivered, checked against the service catalogue
  • Register of participants whose supports involve regulated restrictive practices, with the provider's registration class for each
  • Review of website, brochures and platform listings confirming no claim to deliver registration-only supports without registration
  • Plan management type checked for each participant (Agency-managed participants served only while registered)

What assessors commonly find

  • Unregistered provider delivering supports where restrictive practices are in use
  • Marketing that implies SIL or SDA capability without registration
  • Serving Agency-managed participants after registration lapsed

What evidence do I need?

For s73B-7 and Rules s 7 Do not provide, or hold out, the evidence to bring is: Certificate of registration listing every class of support delivered, checked against the service catalogue; Register of participants whose supports involve regulated restrictive practices, with the provider's registration class for each. Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me certificate of registration listing every class of support delivered, checked against the service catalogue, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.