How do I show a documented internal audit program?
Keep the internal audit program itself, dated, with a schedule that covers the applicable standards; the internal audit reports with their findings; and the action records that close those findings. A schedule on its own shows an intention to audit, not a program that ran and closed its findings.
Answered from the held text of NDIS Practice Standards core-11.2. The clause behind it is cited below, and the requirement page carries the evidence an assessor asks for.
What the clause behind this answer says
core-11.2 Quality management: documented internal audit program
The quality management system includes a documented program of internal audits that is proportionate to the provider's size, scale and the complexity of its supports.
Source: NDIS Practice Standards on the compliance desk. Our statement of the clause, not the instrument verbatim.
What evidence answers it
- Internal audit schedule covering the applicable standards
- Completed internal audit reports with findings
- Corrective action records closing audit findings
What assessors commonly find
- Audit schedule exists but no audits completed
- Findings raised with no corrective action closed
The reviewer opens with
Show me internal audit schedule covering the applicable standards, and tell me who owns it and when it was last reviewed.
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