Aged Care Quality Standards
ACQS25-1.1 Safety, health, wellbeing and quality of life as the primary consideration
Clause and reference 15-10(1) of the Aged Care Rules 2025 · our reference ACQS25-1.1
The requirement
The provider is accountable for putting each person's wellbeing, safety and health, and the quality of the life they lead, first in the funded aged care it delivers.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Policies and decision records showing safety, health, wellbeing and quality of life weighed first
- Interviews with individuals and workers on how decisions are made
- Board or management papers where individual wellbeing drove service decisions
What assessors commonly find
- Rostering or cost decisions override documented individual wellbeing
- Workers cannot describe how wellbeing shapes daily decisions
What evidence do I need?
For ACQS25-1.1 Safety, health, wellbeing and quality of life as the primary, the evidence to bring is: Policies and decision records showing safety, health, wellbeing and quality of life weighed first. It sits under Standard 1 - The individual and the instrument's own clause is 15-10(1). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me policies and decision records showing safety, health, wellbeing and quality of life weighed first, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading