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Aged Care Quality Standards

Standard 1 - The individual

ACQS25-1.5 Understanding the Statement of Rights and acting compatibly with it

Clause and reference 15-10(5) of the Aged Care Rules 2025 · our reference ACQS25-1.5

The requirement

The provider understands the rights each person holds under the Statement of Rights and keeps its practices consistent with that statement.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Statement of Rights training for workers
  • Practices or procedures mapping services to each right
  • Records of rights-related complaints and responses

What assessors commonly find

  • Statement of Rights displayed but not reflected in procedures
  • Workers unaware of the rights

What evidence do I need?

For ACQS25-1.5 Understanding the Statement of Rights and acting compatibly with it, the evidence to bring is: Statement of Rights training for workers; Practices or procedures mapping services to each right. It sits under Standard 1 - The individual and the instrument's own clause is 15-10(5). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me statement of Rights training for workers, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.