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Aged Care Quality Standards

Standard 1 - The individual

ACQS25-1.9 Autonomy, time and advice before any agreement

Clause and reference 15-10(9) of the Aged Care Rules 2025 · our reference ACQS25-1.9

The requirement

Before an agreement about funded aged care is made, the provider gives the person room to exercise autonomy, the time to weigh the agreement, and the chance to seek advice.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Pre-agreement information packs and dated records of when given
  • Agreement signing dates showing time to consider
  • Records offering independent advice

What assessors commonly find

  • Agreements signed on the day of first contact
  • No record of advice being offered

What evidence do I need?

For ACQS25-1.9 Autonomy, time and advice before any agreement, the evidence to bring is: Pre-agreement information packs and dated records of when given; Agreement signing dates showing time to consider. It sits under Standard 1 - The individual and the instrument's own clause is 15-10(9). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me pre-agreement information packs and dated records of when given, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.