Aged Care Quality Standards
ACQS25-2.12 Accurate, current and accessible records about the individual
Clause and reference 15-15(12) of the Aged Care Rules 2025 · our reference ACQS25-2.12
The requirement
Information recorded about a person is accurate and current, and the person plus everyone in their care circle (their supporters, the registered health practitioners, the aged care workers, the allied health professionals and assistants, and others involved) can reach and understand it.
Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.
The evidence to bring
- Records management procedure
- Audits of record accuracy and currency
- Access arrangements for individuals, supporters and practitioners
What assessors commonly find
- Records out of date or contradictory across systems
- Practitioners cannot access current information
What evidence do I need?
For ACQS25-2.12 Accurate, current and accessible records about the individual, the evidence to bring is: Records management procedure; Audits of record accuracy and currency. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(12). Keep every record dated, signed and current, and name who owns it.
Answer the reviewer first
Show me records management procedure, and tell me who owns it and when it was last reviewed.
That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.
Read your own evidence against this clause
Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading