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Aged Care Quality Standards

Standard 2 - The organisation

ACQS25-2.15 Skilled, qualified and experienced workers

Clause and reference 15-15(15) of the Aged Care Rules 2025 · our reference ACQS25-2.15

The requirement

The people who deliver funded aged care are competent and skilled at what they do, hold the qualifications the role needs, and bring expertise and experience to quality funded aged care.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Personnel files with screening, qualifications and experience
  • Competency assessments
  • Deployment records matching skills to roles

What assessors commonly find

  • Qualifications not verified
  • Workers deployed beyond their competence

What evidence do I need?

For ACQS25-2.15 Skilled, qualified and experienced workers, the evidence to bring is: Personnel files with screening, qualifications and experience; Competency assessments. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(15). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me personnel files with screening, qualifications and experience, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.