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Aged Care Quality Standards

Standard 2 - The organisation

ACQS25-2.16 Training and supervision for workers

Clause and reference 15-15(16) of the Aged Care Rules 2025 · our reference ACQS25-2.16

The requirement

The provider gives aged care workers the training and supervision they need to do their roles well.

Our wording of the requirement: our statement of what the clause asks, not the instrument verbatim. Source: Aged Care Quality Standards on the compliance desk.

The evidence to bring

  • Training plan and completion records including the core competency topics
  • Supervision arrangements and records
  • Performance review records

What assessors commonly find

  • Training limited to induction
  • No supervision for new or agency workers

What evidence do I need?

For ACQS25-2.16 Training and supervision for workers, the evidence to bring is: Training plan and completion records including the core competency topics; Supervision arrangements and records. It sits under Standard 2 - The organisation and the instrument's own clause is 15-15(16). Keep every record dated, signed and current, and name who owns it.

Answer the reviewer first

Show me training plan and completion records including the core competency topics, and tell me who owns it and when it was last reviewed.

That is the question a quality assessor opens with for this requirement. Have the record on the desk and the date it was last reviewed to hand.

Read your own evidence against this clause

Paste your policy or evidence pack and the reading marks, line by line, whether a phrase from this requirement appears and quotes your own words when it does. It is a reading of your text, not a compliance result; a quality assessor decides whether a requirement is met. Read your pack, free See the paid reading

All four frameworks · The questions providers ask.